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duolamaojiazhen/application/api/logic/AfterSaleLogic.php
2025-12-22 13:59:40 +08:00

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<?php
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namespace app\api\logic;
use app\common\logic\{LogicBase, AfterSaleLogLogic};
use app\common\model\{AfterSale, AfterSaleLog, Goods, NoticeSetting, Order, OrderGoods};
use app\common\server\AreaServer;
use app\common\server\ConfigServer;
use app\common\server\UrlServer;
use think\Db;
use think\Exception;
use think\facade\Hook;
/**
* 售后
* Class AfterSaleLogic
* @package app\api\logic
*/
class AfterSaleLogic extends LogicBase
{
public static function lists($user_id, $type, $page, $size)
{
$where = [];
$where[] = ['o.user_id', '=', $user_id];
$data = $result = [];
switch ($type) {
case 'normal':
$where[] = ['g.refund_status', '=', OrderGoods::REFUND_STATUS_NO];
$where[] = ['o.order_status', 'in', [Order::STATUS_WAIT_RECEIVE, Order::STATUS_FINISH]];
$order = new Order();
$count = $order->alias('o')
->field('o.id,o.confirm_take_time,o.order_status,o.create_time')
->join('order_goods g', 'g.order_id = o.id')
->with(['orderGoods' => function ($query) {
$query->where('refund_status', OrderGoods::REFUND_STATUS_NO);
}])
->where($where)
->group('o.id')
->count();
$lists = $order
->alias('o')
->field('o.id,o.confirm_take_time,o.order_status,o.create_time')
->join('order_goods g', 'g.order_id = o.id')
->with(['orderGoods' => function ($query) {
$query->where('refund_status', OrderGoods::REFUND_STATUS_NO);
}])
->where($where)
->group('o.id')
->order('o.id desc')
->page($page, $size)
->select();
foreach ($lists as $item) {
$result = [
'order_id' => $item['id'],
];
$order_goods = [];
foreach ($item['order_goods'] as $k1 => $good) {
$goods = [
'goods_id' => $good['goods_id'],
'item_id' => $good['item_id'],
'goods_name' => '',
'goods_num' => $good['goods_num'],
'goods_price' => $good['goods_price'],
'image' => '',
];
$goods_data = json_decode($good['goods_info'], true);
$goods['spec_value_str'] = $goods_data['spec_value_str'];
$goods['goods_name'] = $goods_data['goods_name'];
$goods['image'] = empty($goods_data['spec_image']) ? UrlServer::getFileUrl($goods_data['image']) : UrlServer::getFileUrl($goods_data['spec_image']);
$order_goods[] = $goods;
}
$result['order_goods'] = $order_goods;
$result['after_sale']['desc'] = '';
$result['after_sale']['able_apply'] = 1;
if (self::checkAfterSaleDate($item) === false) {
$result['after_sale']['desc'] = '该商品已超过售后期';
$result['after_sale']['able_apply'] = 0;
}
$time = $item['confirm_take_time'] ?? $item->getData('create_time');
$result['time'] = date('Y-m-d H:i', $time);
$data[] = $result;
}
$list = ['list' => $data, 'page' => $page, 'size' => $size, 'count' => $count, 'more' => is_more($count, $page, $size)];
return $list;
break;
case 'apply':
$where[] = ['g.refund_status', 'in', [OrderGoods::REFUND_STATUS_APPLY, OrderGoods::REFUND_STATUS_WAIT]];
$where[] = ['o.order_status', 'in', [Order::STATUS_WAIT_RECEIVE, Order::STATUS_FINISH]];
$where[] = ['a.del', '=', 0];
break;
case 'finish':
$where[] = ['g.refund_status', '=', OrderGoods::REFUND_STATUS_SUCCESS];
$where[] = ['a.del', '=', 0];
$where[] = ['o.order_status', 'in', [Order::STATUS_WAIT_RECEIVE, Order::STATUS_FINISH, Order::STATUS_CLOSE]];
break;
}
$field = 'g.order_id,g.goods_id,g.item_id,g.goods_num,g.goods_price,g.goods_info,a.status,a.refund_type,a.id as after_sale_id,a.create_time';
$count = Db::name('order_goods g')
->field($field)
->join('order o', 'g.order_id = o.id')
->join('after_sale a', 'a.order_goods_id = g.id', 'left')
->where($where)
->group('g.id')
->count();
$lists = Db::name('order_goods g')
->field($field)
->join('order o', 'g.order_id = o.id')
->join('after_sale a', 'a.order_goods_id = g.id', 'left')
->where($where)
->group('g.id')
->order('a.id desc')
->page($page, $size)
->select();
foreach ($lists as $k => $item) {
$goods_data = json_decode($item['goods_info'], true);
$goods_name = $goods_data['goods_name'];
$image = empty($goods_data['spec_image']) ? UrlServer::getFileUrl($goods_data['image']) : UrlServer::getFileUrl($goods_data['spec_image']);
$result = [
'order_id' => $item['order_id'],
'order_goods' => [[
'goods_id' => $item['goods_id'],
'item_id' => $item['item_id'],
'goods_name' => $goods_name,
'goods_num' => $item['goods_num'],
'goods_price' => $item['goods_price'],
'image' => $image,
'spec_value_str' => $goods_data['spec_value_str'],
]],
'after_sale' => [
'after_sale_id' => $item['after_sale_id'],
'status' => $item['status'],
'refund_type' => $item['refund_type'],
'status_text' => AfterSale::getStatusDesc($item['status']),
'type_text' => AfterSale::getRefundTypeDesc($item['refund_type']),
'desc' => AfterSale::getStatusDesc($item['status']),
'able_apply' => 1,
],
'time' => date('Y-m-d H:i', $item['create_time']),
];
$data[] = $result;
}
$list = [
'list' => $data,
'page' => $page,
'size' => $size,
'count' => $count,
'more' => is_more($count, $page, $size)
];
return $list;
}
//验证(收货后多少天内才可申请售后/或已发货,未收货). 售后日志
public static function add($post, $user_id)
{
Db::startTrans();
try {
//1,增加售后记录
$order_goods = Db::name('order_goods g')
->field('g.id,g.goods_num,g.total_pay_price,g.order_id,g.refund_status,g.goods_id')
->join('order o', 'o.id = g.order_id')
->where(['order_id' => $post['order_id'], 'g.item_id' => $post['item_id']])
->find();
$data = [
'sn' => createSn('after_sale', 'sn', '', 4),
'user_id' => $user_id,
'order_id' => $order_goods['order_id'],
'order_goods_id' => $order_goods['id'],
'item_id' => $post['item_id'],
'goods_id' => $order_goods['goods_id'],
'goods_num' => $order_goods['goods_num'],
'refund_reason' => trim($post['reason']),
'refund_remark' => isset($post['remark']) ? trim($post['remark']) : '',
'refund_image' => isset($post['img']) ? $post['img'] : '',
'refund_type' => $post['refund_type'],
'refund_price' => $order_goods['total_pay_price'],
'create_time' => time(),
];
$after_sale_id = Db::name('after_sale')->insertGetId($data);
//2,更改订单商品,退款状态为申请退款
Db::name('order_goods')
->where('id', $order_goods['id'])
->update(['refund_status' => OrderGoods::REFUND_STATUS_APPLY]);
//记录日志
AfterSaleLogLogic::record(
AfterSaleLog::TYPE_USER,
AfterSaleLog::USER_APPLY_REFUND,
$post['order_id'],
$after_sale_id,
$user_id,
AfterSaleLog::USER_APPLY_REFUND
);
$order_contact_mobile = ConfigServer::get('order_message', 'order_contact_mobile' );
//平台短信通知
if($order_contact_mobile){
Hook::listen('sms_send',[
'key' => NoticeSetting::AFTER_SALE_NOTICE_PLATFORM,
'mobile' => $order_contact_mobile,
'params' => [
'order_sn' => $data['sn'],
],
]);
}
Db::commit();
return self::dataSuccess('提交成功', ['after_sale_id' => $after_sale_id]);
} catch (Exception $e) {
Db::rollback();
return self::dataError($e->getMessage());
}
}
//详情
public static function info($item_id, $order_id)
{
$order=Db::name('order')->where('id',$order_id)->find();
$goods = Db::name('goods')
->where('id',$order['goods_id'])
->find();
$goods['image'] =isset($goods['image']) ? UrlServer::getFileUrl($goods['image']) : '';
$order['image']=$goods['image'];
$order['goods_name'] = $goods['name'];
return $order;
}
//上传退货快递信息
public static function express($user_id, $post)
{
$id = $post['id'];
$after_sale = AfterSale::get($id);
$after_sale->express_name = $post['express_name'];
$after_sale->invoice_no = $post['invoice_no'];
$after_sale->express_remark = isset($post['express_remark']) ? trim($post['express_remark']) : null;
$after_sale->express_image = isset($post['express_image']) ? $post['express_image'] : null;
$after_sale->status = AfterSale::STATUS_WAIT_RECEIVE_GOODS;//售后状态
$after_sale->save();
//记录日志
AfterSaleLogLogic::record(
AfterSaleLog::TYPE_USER,
AfterSaleLog::USER_SEND_EXPRESS,
$after_sale['order_id'],
$id,
$user_id,
AfterSaleLog::USER_SEND_EXPRESS
);
return self::dataSuccess('提交成功', ['after_sale_id' => $id]);
}
//撤销申请
public static function cancel($user_id, $post)
{
$id = $post['id'];
$after_sale = AfterSale::get($id);
$after_sale->del = 1;
$after_sale->update_time = time();
$after_sale->save();
//2,更改订单商品,退款状态为申请退款
$order_goods = OrderGoods::get(['id' => $after_sale['order_goods_id']]);
$order_goods->refund_status = OrderGoods::REFUND_STATUS_NO;
$order_goods->save();
//记录日志
AfterSaleLogLogic::record(
AfterSaleLog::TYPE_USER,
AfterSaleLog::USER_CANCEL_REFUND,
$after_sale['order_id'],
$id,
$user_id,
AfterSaleLog::USER_CANCEL_REFUND
);
}
//售后详情
public static function detail($get)
{
$after_sale = new \app\api\model\AfterSale();
$detail = $after_sale
->field('id,sn,order_goods_id,refund_reason,refund_image,refund_type,refund_price,create_time,status')
->with(['order_goods'])
->where(['id' => $get['id'], 'del' => 0])
->find();
if (!$detail) {
return [];
}
$detail['refund_image'] = UrlServer::getFileUrl($detail['refund_image']);
$detail['status_text'] = AfterSale::getStatusDesc($detail['status']);
$detail['create_time'] = date('Y-m-d H:i:s', $detail['create_time']);
$goods = json_decode($detail['order_goods']['goods_info'], true);
$image = $goods['image'];
$spec_image = $goods['spec_image'];
$detail['order_goods']['image'] = empty($spec_image) ? $image : $spec_image;
$detail['order_goods']['goods_name'] = $goods['goods_name'];
$detail['order_goods']['spec_value'] = $goods['spec_value_str'];
$detail['refund_type_text'] = AfterSale::getRefundTypeDesc($detail['refund_type']);
$shop_province = ConfigServer::get('shop', 'province_id', '');
$shop_city = ConfigServer::get('shop', 'city_id', '');
$shop_district = ConfigServer::get('shop', 'district_id', '');
$shop_address = ConfigServer::get('shop', 'address', '');
$address = AreaServer::getAddress([$shop_province, $shop_city, $shop_district], $shop_address);
$shop = [
'contact' => ConfigServer::get('shop', 'contact', ''),
'mobile' => ConfigServer::get('shop', 'mobile', ''),
'address' => $address
];
$detail['shop'] = $shop;
return $detail;
}
//重新申请;商家拒绝才可以重新申请
public static function again($user_id, $post)
{
$refund_status= Db::name('order')->where('id',$post['id'])->find();
return $refund_status;die;
// if($refund_status){
// return $refund_status;
// }else{
// return self::dataError('提交失败');
// }
// Db::startTrans();
// try {
/// $id = $post['id'];
// $after_sale = AfterSale::get($id); //获取订单的基本信息
/// $refund_status= Db::name('order')->where('id',$id)->update(['refund_status'=>2]);
/// dump($refund_status);
// if($refund_status){
// return self::dataSuccess('提交成功', ['after_sale_id' => $id]);
// }
// $after_sale->refund_type = $post['refund_type'];
// $after_sale->refund_reason = trim($post['reason']);
// $after_sale->refund_remark = isset($post['remark']) ? trim($post['remark']) : '';
// $after_sale->refund_image = isset($post['img']) ? $post['img'] : '';
// $after_sale->status = AfterSale::STATUS_APPLY_REFUND;
// $after_sale->save();
// //2,更改订单商品,退款状态为申请退款
// $order_goods = OrderGoods::get(['id' => $after_sale['order_goods_id']]);
// $order_goods->refund_status = OrderGoods::REFUND_STATUS_APPLY;
// $order_goods->save();
// //记录日志
// AfterSaleLogLogic::record(
// AfterSaleLog::TYPE_USER,
// AfterSaleLog::USER_AGAIN_REFUND,
// $after_sale['order_id'],
// $id,
// $user_id,
// AfterSaleLog::USER_AGAIN_REFUND
// );
// Db::commit();
// } catch (Exception $e) {
// Db::rollback();
// return self::dataError($e->getMessage());
// }
}
//检查是否在售后时间内
public static function checkAfterSaleDate($order)
{
$now = time();
$refund_days = ConfigServer::get('after_sale', 'refund_days', 0, 0);
if ($refund_days == 0) {
return true;
}
if ($order['order_status'] == \app\common\model\Order::STATUS_FINISH) {
$check_time = strtotime('+' . $refund_days . 'day', $order['confirm_take_time']);
if ($now > $check_time) {
return false;
}
}
return true;
}
}